LogicAutomation

Privacy Policy & Customer Data Protection

Your Privacy & Data Protection at LogicAutomation Bangladesh

LogicAutomation Bangladesh is committed to safeguarding the personal privacy of every engineer, student, maker, and institutional buyer using our e-commerce platform. We collect only the essential information required to fulfill your hardware orders, process payments, and provide technical support.

Information We Collect & How We Use It

  • Order & Delivery Details: Your name, Bangladeshi mobile phone number, email address, and shipping address (Division, District, Area/Thana, and street address) are used strictly to dispatch parcels through our courier partners and send order status notifications.
  • Payment Security (SSLCOMMERZ & Cash on Delivery): When you pay online via SSLCOMMERZ, your card numbers or mobile wallet PINs are entered directly on SSLCOMMERZ’s PCI-DSS certified gateway and are never stored on LogicAutomation servers. For Cash on Delivery (COD) orders, only the payable BDT invoice amount is shared with the courier agent.
  • Zero Third-Party Data Selling: We never sell, rent, or trade customer contact lists to third-party data brokers.

Cookies and Analytics Tracking

We use essential cookies to maintain your active shopping cart, remember your authentication session, and process orders securely. With your explicit consent, we also utilize performance and marketing measurement tools, such as the Meta (Facebook) Pixel, Meta Conversions API (CAPI), and Google Tag Manager, to measure website traffic and improve our product recommendations.

Your Tracking Consent and Choices

Under our privacy-first policy, tracking cookies and marketing measurement scripts (including client-side pixels and server-side Conversions API events) are strictly disabled until you click "Accept All" in our Cookie Banner. If you choose "Reject All", all non-essential tracking is completely blocked. You may change or withdraw your consent at any time by clicking Cookie Settings in the website footer.

Data Security and Cryptographic Hashing

When consent is granted, customer identification signals sent to measurement platforms (such as email addresses or phone numbers) are irreversibly hashed using industry-standard SHA-256 encryption before transmission. Raw personally identifiable information (PII) is never shared in plaintext.

Account Data Export & Deletion Rights

Registered customers can download a complete JSON archive of their personal profile, saved addresses, orders, and reviews—or permanently delete and anonymize their account—at any time from the Account Profile settings page.

Your Privacy and Cookie Choices

We use cookies and privacy-safe event measurement (such as Meta Pixel and Google Tag Manager) to understand store browsing, measure our maker parts catalog, and improve your checkout experience. No analytics or ad tracking cookies fire without your consent. Learn more in our Privacy Policy.